Privacy Officer - To confirm our commitment to privacy, Adecco has appointed a qualified member of our senior management team as the Privacy Officer. The Privacy Officer is available to offer more information on our practices and policies, to ensure compliance by everyone at Adecco and to rectify any complaints. The Privacy Officer can be contacted by mail at the following address: Adecco Canada, 20 Bay Street, Suite 800, Toronto, Ontario M5J 2N8.
Adecco’s Privacy Officer commits to being aware and knowledgeable about any changes in the Canadian privacy legislation and to ensuring Adecco consistently meets or exceeds the privacy requirements.
Information Protection, Identification and Consent - Adecco maintains that it will identify the purpose(s) for collecting personal information and inform the affected individuals of the intended purpose. When the intended use for the collected information involves releasing it to an interested third party, Adecco will ensure the individual grants consent before any information is released. Consent for these purposes can be either explicit or implicit depending on the sensitivity of the information. Adecco will only collect information for which there is an intended purpose. The collected information will only be used for the purposes stated. Should the information be necessary for purposes other than those stated, separate consent will be obtained. This is true for all situations except those where Adecco has obtained general consent or where the particular use is required by law or required by the police for an investigation. All third party suppliers, vendors and clients to which personal information may be released will have been carefully screened to ensure their Privacy Policies meet or exceed the legislated requirements.
Retention and Safeguards - Adecco has set mandatory retention time frame limits based on Employment and Labour Standards and will retain personal information only as long as is outlined in the applicable legislation. Third party suppliers have been instructed to follow the same guidelines. In addition, the information, while retained, will be secured by appropriate safeguards relevant to the sensitivity of the information.
Accuracy - Adecco will make every effort to ensure personal information remains current and is updated internally and with third party suppliers in a timely manner. Individuals are expected to update Adecco with any changes to their personal information. The information will only be updated when required for the intended, previously informed purposes.
Openness - Adecco will provide further information about its policy or practices upon request. To access this information, please contact the Privacy Officer by sending a request in writing to Adecco Canada at 20 Bay Street, Suite 800, Toronto, ON M5J 2N8. The information will be released within 30 days of receipt of the request.
Individual Access – Upon request, Adecco will release the personal information retained by the organization to the individual that the information is about, along with the use and disclosure of any personal information.
Specific requests for information can be directed to the Privacy Officer at the following address: Adecco Canada, 20 Bay Street, Suite 800, Toronto, ON M5J 2N8. The information will be released within 30 days of receipt of the request. Should Adecco not be able to comply with the request for a justifiable reason, that reason will be given to the requestor.
Adecco considers the following reasons justifiable reasons to refuse access to personal information:
- Solicitor-client privilege
- Litigation privilege
- Security and ongoing fraud investigations
- Proprietary or trade secret information
- Sensitive medical information that could be obtained through other means
- Requests that would prove prohibitively costly to provide
- Requests that could reasonably be expected to threaten the life or security of another individual
- This list is not exhaustive and other reasons may be considered justifiable.
Challenging Compliance - Individuals of whom Adecco holds personal information have the right to file a challenge about the company’s compliance with Privacy legislation. Adecco will consider all requests serious and will investigate any complaint thoroughly. To file a challenge, please send all relevant details and specifics to Adecco’s Privacy Officer at the following mailing address:
Adecco Canada - Head Office
20 Bay Street, Suite 800
Toronto, ON M5J 2N8