Team Leader - Specialty Life Insurance Job in Dartmouth, NS - Adecco
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Job Summary
Team Leader - Specialty Life Insurance
Location: Dartmouth, NS Category: Business Operations and Management
Status: Direct Hire Reference: CA_EN_1_023042_11410983
Posted: December 02,2016 Salary: N/A

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Adecco is looking for a dynamic Life Insurance Adjudicator to lead a team of claims adjusters!

Job Description:
• Responsible for the adjudication of claims utilizing a multidisciplinary claim management model to:
o ensure objective, fair and thorough claim adjudication
o comply with practices and procedures and regulatory requirements
o provide the highest level of customer service and manage reputational risk
o develop and implement claims management and return to work strategies on their assigned caseloads where warranted
• Assesses researches and analyzes numerous contracts, documents the appropriate next steps while effectively and professionally communicating outcomes to our clients.
• Effectively communicate and build rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close.
• Resolves minor conflicts and issues and escalates to others as appropriate
• Operate within company and legal regulations regarding PIPEDA, fraud, confidentiality, and private health information.
• Responsible for updating all systems with caseload changes and follow-up dates
• Other duties may be assigned.

Qualifications:
• Demonstrated ability to lead a team
• Strong analytical and decision making skills
• Ability to multitask and balance multiple goals and priorities
• Excellent oral and written communication skills
• Demonstrated ability to effectively deal with customers in a manner that is professional with a high degree of customer service
• Strong understanding of insurance terminology and definitions
• Familiarity with different medical claim forms

Bilingual (English/French) would be a definite asset!

If this sounds like you, apply today at adecco.ca!

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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**