Dental Office Admin Assistant - Victoria, BC
Where would successful, creative and operational teams be without that super organized and effective administrative assistant who keeps them on track? The Administrative Assistants role is to bring a level of organization and structure to the day to day operations of the office.
What you will get to do:
-Collect, sort, distribute and prepare mail, messages and courier deliveries;
-File and maintain records;
-Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations;
-Hear and resolve complaints from customers and public;
-Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments;
-Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents;
-Process and prepare memos, correspondence, travel vouchers, or other documents;
-Provide information about establishment such as location of departments or offices, employees within the organization, or services provided;
-Receive payment and record receipts for services;
-Transmit information or documents to customers, using a computer, mail, or facsimile machine.
-Receive training and assume a role in treatment pre-determinations and liaising
Helpful background experience & education:
-2 years of experience in a Dental Reception position, specifically dealing with a variety of dental insurance companies and accepting assignments from the client and their dental insurance
-Strong communication skills with the ability to actively listen to clients issues and are able to adjust actions in relation to others actions
-Friendly and upbeat attitude when it comes to dealing with clients face to face and over the phone.
-Ability to handle difficult situations and control anger and avoid aggressive behavior
-Strong knowledge of Microsoft office suite
If you are interested in the Dental Office Admin Assistant position in Victoria, BC and you have the experience we are looking for, please apply today!