Banking Mutual Fund Officer in Toronto Ontario Job in Toronto, ON - Adecco

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Job Summary
Banking Mutual Fund Officer in Toronto Ontario
Location: Toronto, ON Category: Accounting & Finance
Status: Temporary/Contract Reference: CA_EN_1_026602_11515564
Posted: April 03,2017 Salary: $22.75 - $22.75 Hourly

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Adecco is hiring a contract Banking Mutual Fund Officer Job in Toronto, ON. To qualify for this job opportunity, you must have at least two years of experience working with financial documents. The purpose of this role is to serve internal and external client and meet service level agreement of the bank. This is a one year contract with possibility for extension. Our client prefers Bilingual (French and English) candidates. The pay rate for this role is $22.75 per hour.

Banking Mutual Fund Officer Job Responsibilities:
• Verify and follow up on missing information, follow up with dealers/branches/advisors and either coding them as pending or push through for processing
• Serve clients, both internal and external, provide prompt and thorough response to requests, regardless of channel of origin or mode of communication, and meet Service Level Agreements
• Escalate client issues where necessary, communicate clearly, concisely and thoroughly
• Manage client expectations, know and apply detailed knowledge of account / service regulations and related items in providing client service
• Recognize opportunities to improve the service delivery - take ownership of these situations and refer or coordinate as necessary
• Meet SLA requirements for service and productivity, Ensure documentation prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations
• Complete reports/escalate risk issues identified
• Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment and Participate in performance management and development activities
• Process quality control on the documents and other duties as assigned

Banking Mutual Fund Officer Job Qualifications:
• Bilingual (French and English) will be considered as an asset
• 2 years’ experience in banking and/or financial services industry
• Experience working with Mutual Fund products and mutual fund related financial document
• Excellent Verbal and Written communications, this job requires 50% phone support and 50% back office support
• Attention to details
• Excellent customer service skills and interpersonal skills
• Ability to accurately document and record customer/client information
• Ability to work independently and manage one's time
• Previous experience with computer applications, such as MS Outlook or data entry software

If you are interested in this Banking Mutual Fund Officer Job in Toronto, Ontario apply by clicking the “Apply Now” button below.

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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**