Bilingual Collection Specialist Job in MARKHAM, ON - Adecco
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Job Summary
Bilingual Collection Specialist
Location: MARKHAM, ON Category: Administrative Support
Status: Direct Hire Reference: ca_en_2_026659_21358
Posted: March 09,2017 Salary: N/A

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Our client is looking for a Bilingual Collection Specialist to join their team on a fulltime basis in Markham, ON. They are looking for someone with experience with asset based lending or captive finance.

Bilingual Collection Specialist Responsibilities and Duties:

Demonstrate good customer service skills while adhering to company policies and procedures
Negotiate account resolution and accurately input and document actions within the collection systems while maintaining company performance and productivity standards
Maintain up-to-date customer contact information in the system
Make routine telephone calls, send emails, etc. to delinquent customers;
Secure a payment commitment of past due or outstanding balance and negotiates with the customer to obtain total amount due
Work closely with the Legal Credit & Recovery Specialist to ensure timely recovery of repossessions
Assist with assignment to bailiff and coordination of repossessions
Work with dealers and bailiffs in order to ensure units are recovered and secured
Communicate with dealers to assist with collections, repossession, and storage
Review daily report and maintain adequate and comprehensive notes in support of actions taken to secure units.


Bilingual Collection Specialist Qualifications:

University degree or College diploma
Bilingual (English/French)
Proficient with Microsoft Office (Excel, Outlook, Word) and Windows environment
Excellent verbal and written communication
Strong interpersonal skills with a winning customer service attitude, professional demeanor and phone etiquette
Advanced judgment and problem solving skills
Strong organizational and analytical skills
Detailed oriented and ability to troubleshoot account issues
Self-motivated with the ability to take initiative and resolve problems independently
General understanding of captive finance industry is an asset

If you are interested in the Bilingual Collection Specialist role please apply now online!

B6659


B6659


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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**