Service Availability Reps Bilingual III Job in London, ON - Adecco

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Job Summary
Service Availability Reps Bilingual III
Location: London, ON Category: Sales & Customer Service
Status: Temporary/Contract Reference: CA_EN_1_020817_11373623
Posted: November 30,2016 Salary: $18.50 - $20.10 Hourly

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Adecco is currently hiring for a full time BILINGUAL Technical Service Representative in London, ON. To qualify for this Bilingual Technical Service Representative role, you must have technical experience working in a related field, be able to work flexible schedules, have high level of phone confidence and professionalism in interaction with customers.

Our client is a leading Canada-based financial services company and is known for providing their customers with reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. The salary for this position is $18.50/hour.

Bilingual Technical Service Representative Responsibilities:

• Provide timely escalation and follow-up with support groups and customers
• Identify and escalate wide-impact or potential wide-impact outages.
• Respond to a variety of inbound customer calls/emails
• Build ongoing support proficiency for other skills and applications

Bilingual Technical Service Representative Qualifications:

• Ability to work flexible schedules (This business operates 24/7)
• Excellent customer service skills and ability to work in a fast paced environment.
• Experience with ticketing system, AirWatch, Centrex, PCOMM/Host, Active Directory, Citrix/Remote Access is an asset
• Good knowledge of Microsoft Office 2010 (Word, Excel, OneNote and PowerPoint) is an asset
• Bilingual in English and French

Why Work for Adecco?

• Great pay + 4% vacation pay
• Paid weekly – accurate and on time
• Medical and dental benefits once qualified
• Strong health and safety programs
• Flexible shifts
• Generous referral bonuses
• Free training programs

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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**