CSR - Bilingual Job in Toronto, ON - Adecco

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Job Summary
CSR - Bilingual
Location: Toronto, ON Category: Sales & Customer Service
Status: Temporary/Contract Reference: CA_EN_1_020817_11374157
Posted: October 17,2016 Salary: $18.70 Hourly

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Adecco is currently hiring for a temporary full time Bilingual Customer Service Representative in Toronto. To qualify for this Customer Service Representative role, you must have strong English and French communication skills; both written and verbal. Our client is a leading Canada-based financial services company and is known for providing their customers with reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. The salary for this position is $18.70/hour.

Bilingual Customer Service Representative Responsibilities:

• Responsible for managing all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services
• Accountable for the day-to-day handling of inquiries from Advisors on a wide range of plans and products
• Responsible for providing Advisors with assistance on their compensation and customer service-related inquiries
• Responsible for providing the front-line support to Advisors on contracting, licensing, transfers, compensation-related issues and service inquiries
• Respond to a high number of inbound calls from Advisors, MGA’s, Wholesalers via an established toll-free number and respond to all in coming email inquiries

Bilingual Customer Service Representative Qualifications:

• Strong Interpersonal skills, both written and verbal.
• Post-secondary school graduation or equivalent work experience in the insurance or financial industry
• Excel in fast paced environments, which demand creativity, initiative and responsibility
• Strong customer service and communication skills; both English and French
• Various administration duties involved
• 1-2 years of Call Center experience
• Able to work 8AM-8PM

Why Work for Adecco?

• Great pay + 4% vacation pay
• Paid weekly – accurate and on time
• Medical and dental benefits once qualified
• Strong health and safety programs
• Flexible shifts
• Generous referral bonuses
• Free training programs

If you are interested in this Bilingual Customer Service Representative Job in Toronto, apply by clicking the “Apply now” button below.

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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**