Bilingual CSR Job in Kitchener, ON - Adecco

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Job Summary
Bilingual CSR
Location: Kitchener, ON Category: Sales & Customer Service
Status: Temporary/Contract Reference: CA_EN_1_020817_11579546
Posted: June 21,2017 Salary: $18 - $19.48 Hourly

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Adecco is currently hiring for a temporary full time Bilingual Customer Service Representative in Kitchener, ON. To qualify for this Customer Service Representative role, you must have strong English and French communication skills; both written and verbal and Post-Secondary education or equivalent work experience in the insurance or financial industry. Our client is a leading Canada-based financial services company and is known for providing their customers with reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. The salary for this position is $18.00-$19.48/hour.

Bilingual Customer Service Representative Responsibilities:

• Deliver superior customer service by providing prompt and accurate responses to our callers
• Effective communication with plan members and plan sponsors in a calm and professional manner
• Research and resolve inquiries within specified timelines
• Handle sensitive issues in order to ensure customer satisfaction and maintain confidentiality of private personal information

Bilingual Customer Service Representative Qualifications:

• Strong English and French communication skills
• Post-Secondary Education
• Previous customer service experience in a call centre environment
• Proficient in MS Office and other computer applications
• Must be available full time (8:00AM – 8:00PM)

Why Work for Adecco?

• Great pay + 4% vacation pay
• Paid weekly – accurate and on time
• Medical and dental benefits once qualified
• Strong health and safety programs
• Flexible shifts
• Generous referral bonuses
• Free training programs

If you are interested in this Bilingual Customer Service Representative job in Kitchener, ON, apply by clicking the “Apply now” button below.



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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**