UNILINGUAL / BILINGUAL Customer Service Representative in Kitchener Job in Kitchener, ON - Adecco

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Job Summary
UNILINGUAL / BILINGUAL Customer Service Representative in Kitchener
Location: Kitchener, ON Category: Sales & Customer Service
Status: Temporary/Contract-to-Hire Reference: CA_EN_1_021098_11362459
Posted: October 03,2016 Salary: $17 - $20 Hourly

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Adecco is currently hiring for Customer Service Representatives in Kitchener. To be considered for this role, you must be proficient in using Microsoft Office programs, like Word and Excel, and have strong verbal and written communication and customer service skills. Our client is looking for someone to who will fit into their team, someone who is customer focused, can work as a team, is able to problem solve & pay attention to detail, and is accountable. Our client values qualities of dependability and integrity in their staff. The wage is $17.00/hour, and scheduled shift will rotate between the hours of 8am to 8pm, Monday to Friday.

Customer Service Representative Responsibilities:

• Work in the Customer Service Centre handling inquiries related to health and dental benefits
• Research and resolve high volumes of inbound telephone and internet inquiries
• Troubleshoot and resolve technical issues and provide guidance to users of the internet site
• Demonstrate sensitivity, empathy, responsiveness and creativity to ensure customer satisfaction

Customer Service Representative Qualifications:

• Post-Secondary education preferred (dental/medical health background an asset)
• Previous customer service experience mandatory
• Accounting & Finance company accounting system & policies considered an asset
• Bilingual (French and English) an asset, and will result in a pay-increase.

Why Work for Adecco?
• Great pay + 4% vacation pay
• Paid weekly – accurate and on time
• Medical and dental benefits once qualified
• Strong health and safety programs
• Flexible shifts
• Generous referral bonuses
• Free training programs

If you are interested in this Customer Service Representative in Kitchener, ON, apply by clicking the “Apply now” button below.


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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**