Bilingual Customer Service Specialist in Ottawa Job in Ottawa, ON - Adecco

Adecco jobs for you

Share this job

Bookmark and Share

Job Summary
Bilingual Customer Service Specialist in Ottawa
Location: Ottawa, ON Category: Sales & Customer Service
Status: Temporary/Contract Reference: CA_EN_1_021956_11208307
Posted: October 11,2016 Salary: $13.75 - $13.75 Hourly

Print image email image
Apply Now

Our client is a well-known reputable company in the woodworking industry and is looking for both part-time and full-time Customer Service Specialists to join its team. Customer Service Specialists will provide guidance to customers over the phone and online. The selected candidates will be fluently bilingual in English and French and will have previous experience in a customer service role. Our client offers flexible scheduling from Monday to Friday (part-time or full-time hours) with a rotational Saturday shift. Part-time scheduling offers between 20-28 hours per week and full-time scheduling offers 37 hours per week. The pay rate is $13.75 per hour.

The selected candidates must be available to work within these hours:

Full Time: Monday to Friday (8AM to 7PM) and Saturday (9AM to 5PM)
Part Time: Monday to Friday (9AM to 3PM) and Saturday (9AM to 5PM)

Customer Service Specialist Duties:

Answer calls promptly, courteously and efficiently
Provide accurate processing and fulfillment of customer orders
Provide customers with accurate pricing, part numbers, and/or product availability for orders
Determine the nature of the call and forward it to the appropriate individual or group as necessary
Resolve routine inquiries, deliver issues
Enter catalog requests, run reports, process gift cards, etc. as required
Miscellaneous customer information maintenance, labeling, duplicate elimination and filing

Customer Service Specialist Qualifications:

Minimum of 2 years customer service experience
Bilingualism in French and English (spoken and written)
Professional and courteous phone manner
Ability to problem solve and multitask effectively
Computer knowledge and data entry
Knowledge of woodworking craft or technical gardening an asset
Criminal record check will be completed

To be considered for this new and exciting Customer Service Specialist opportunity, please click APPLY NOW!


Print image email image
Apply Now

**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**