Outbound Customer Service Representative CSR Job in Ottawa Job in Ottawa, ON - Adecco

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Job Summary
Outbound Customer Service Representative CSR Job in Ottawa
Location: Ottawa, ON Category: Sales & Customer Service
Status: Temporary/Contract-to-Hire Reference: CA_EN_1_021956_11434523
Posted: December 21,2016 Salary: $13 - $13 Hourly

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Our client, located in Ottawa’s west end, is presently searching for an Outbound Customer Service Representative CSR to join its team. The selected candidate will have previous experience in a lead generation, telemarketing, or other outbound call experience. This is a contract leading to permanent opportunity offering full time hours during the daytime Monday to Friday at $13 per hour. Our client offers growth opportunities and medical/dental benefits once hired permanent.

Responsibilities of an Outbound Customer Service Representative CSR include:

• Support outbound call centre services by making cold calls to customer lists to drive training course registrations
• Follow a provided script while also engaging in a dialogue regarding training offerings
• Navigate various websites / tools
• Walk customers through the registration process
• Other related duties as required

Requirements for this opportunity include:

• At minimum one year of related experience in an outbound customer service or sales role
• Comfortable with cold calling with an ability to ask probing questions
• Self-motivated with a positive, friendly, professional attitude
• Experience with meeting objectives/targets
• Experience with various tools and CRM systems
• Ability to write at minimum 50 words per minute

To be considered for this new and exciting Outbound CSR opportunity,
click APPLY NOW!

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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**