Customer Service Specialists Job in Kanata, ON - Adecco

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Job Summary
Customer Service Specialists
Location: Kanata, ON Category: Sales & Customer Service
Status: Temporary/Contract Reference: CA_EN_1_021956_11483013
Posted: March 03,2017 Salary: $13 - $15 Hourly

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Our clients in Ottawa are looking for full-time or part-time Customer Service Specialists to join their teams. Customer Service Specialists will provide guidance to customers over the phone and online. The selected candidates will have previous experience in a customer service role. The pay rate is $13-$15 per hour depending on experience and language requirements. Length of contract will be based on customer's business needs and performance.

The selected candidates must be available to work:
Monday to Friday - daytime and evening shifts
Saturday and Sunday - depending on client

Customer Service Specialist Duties:
Greet customers in a positive manner
Answer calls promptly, courteously and efficiently
Provide accurate information to resolve customer inquiries
Determine the nature of the call and forward it to the appropriate individual or group as necessary
Resolve issues and help the customers when needed

Customer Service Specialist Qualifications:
Minimum of two years customer service experience
Bilingualism in French and English (spoken and written) is an asset
Professional and courteous phone manner
Ability to problem solve and multitask effectively
Computer knowledge and data entry
Criminal record check will be completed

To be considered for this new and exciting Customer Service Specialist opportunity, please click APPLY NOW!

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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**