Outbound Customer Service in Carp Job in Ottawa, ON - Adecco
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Job Summary
Outbound Customer Service in Carp
Location: Ottawa, ON Category: Sales & Customer Service
Status: Temporary/Contract Reference: CA_EN_1_021956_11525468
Posted: May 02,2017 Salary: $13 Hourly

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Adecco working with a client located in Carp to hire an Outbound Call Centre Associates. The Customer Service Representative is responsible for making calls ranging from application processing to troubleshooting. A friendly, personable attitude is exactly what we are looking for. The ideal candidate would hold prior Call Centre experience.
This opportunity will run for 3-4 months with possibility of extension.


Outbound Customer Service Representative Job Roles and Responsibilities:

Make outbound calls answering topics regarding programmatic policies, online application trouble shooting, and application status
Resolve support issues in a prompt and efficient manner while escalating to technical team members when necessary
Respond to email inquiries answering topics regarding programmatic policies, online application trouble shooting, and application status


Outbound Customer Service Representative Job Qualifications

Previous Call Centre experience required
Strong analytical, problem solving, and troubleshooting skills
Excellent Customer Service skills


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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**