Customer Service- Order Desk Job in Mississauga, ON - Adecco
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Job Summary
Customer Service- Order Desk
Location: Mississauga, ON Category: Sales & Customer Service
Status: Direct Hire Reference: CA_EN_1_023144_11490887
Posted: March 13,2017 Salary: $20 - $22 Hourly

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Our client in the Mississauga area has a great opportunity for an experienced Customer Service Representative to join their team in the Mississauga, area. The ideal candidate will support the technical sales team by fulfilling customer needs and requirements accurately and quickly.


Key Responsibilities
oManaging all tasks and activities from first enquiry to delivery for standard, export and special products with a service mindset to fulfill customers¿ needs, distributors and sales representatives
oResponding to customer enquiries, processing orders, creating quotations, return authorizations, executing price changes and accounting queries such as credits / debits
oFollowing through on all related customer service feedback and complaints to ensure customer requirements are fulfilled on time
oListening to customer needs in order to upsell or cross sell the customer on suitable company product offerings and solutions
oUtilizing our customer relationship management system(s) to complete quotations, orders and services

Qualifications
oCan demonstrate ability to satisfactorily manage competing demands from internal and external customers in a professional manner
oOne year of experience in a customer service role in a sales organization and familiarity with creating quotes and dealing with returns
oExcellent written and verbal communication skills
oProficiency and experience using a CRM system, Microsoft Word and Excel, Lotus Notes and AS400
oSAP experience considered an asset


If you are interested in this Customer Service Representative position in the Mississauga area, apply by clicking the "Apply now" button below or call 905-272-4344 for further information.



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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**