Bilingual Service Agents Job in London, ON - Adecco

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Job Summary
Bilingual Service Agents
Location: London, ON Category: Sales & Customer Service
Status: Temporary/Contract-to-Hire Reference: CA_EN_1_026510_11375925
Posted: October 27,2016 Salary: $13.50 Hourly

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We are currently recruiting to fill several Bilingual Service Agent jobs in London, ON! Our client is looking for a number of customer-focused Service Agents, with strong customer service experience join their team in London, ON. The successful candidates will be tasked with one of the most important jobs this client has to offer; providing outstanding support to customers. Rate of pay for this role is $13.50/hr.

The responsibilities for these Bilingual Service Agent jobs include:

- Deliverexceptional customerservice tonew and existingcustomers
- Demonstrate empathy while delivering an exceptional customer service
- Listen carefully to customer's questions or concerns, and provide supportive answers/responses
- Initiate required action and maintain ongoing communication with the customer, keeping them informed
- Ensure thorough, accurate and detailed records regarding all customer interactions
- Provide appropriate solutions when available
- Manage and set customer expectations

Experience working in a customer support environment
Must be bilingual in English and French
Ability to mutli-task, prioritize and manage time effectively
Excellent verbal communication skills
Excellent attention to detail
Ability to manage large amounts of incoming inquiries, both via phone and email
Ability to work with difficult customers and/or challenging situations
Take ownership of customer concerns and turn them into positive customer experience
Deliver consistently on your commitments
Ability to work in a team environment as well as independently
Strong computers skills including experience working with Windows and internet based applications
Typing speed of 40WPM
Completion of high school or equivalent required
Must be flexible to work afull time schedulebetween 9am - 8pmMonday - Sunday.

Why work for Adecco as an Sales Representative?
- $13.50/hour
- 4% Vacation pay
- Paid Weekly
- Skill building tools to enhance skill set

If you meet the requirements for these Bilingual Service Agent job opportunities, please apply online at today!


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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**