Construction Scheduler/ Planner Job in MISSISSAUGA, ON - Adecco
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Job Summary
Construction Scheduler/ Planner
Location: MISSISSAUGA, ON Category: Sales & Customer Service
Status: Direct Hire Reference: ca_en_2_026520_21190
Posted: February 14,2017 Salary: N/A

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Essential Duties and Responsibilities:

Engage with internal and external customers to provide superior services and build strong relationships.
Ability to support the TMs in the effective sales promotions/upsells to existing account base to proactively grow accounts and extend revenue.
Place outbound calls to follow-up on products and service inquiries in a timely manner value.
Work closely with TM and clients to forecast demand for retail, builder, commercial and rental projects/promotions.
Reviews open orders on a daily basis, ensuring that orders are valid, ETA’s are correct, draw orders are up to date and product is shipped as soon as possible by consistently following up with TM and customer.
Accurately and efficiently processes and maintains orders, credits and returns submitted by customer and TM via telephone, email, fax, web interface and in person.
Effectively present and discuss the products and services of the company, soliciting only those desired products/services provided by the company and its vendors to current and prospective customers in a way that conveys an image of quality, integrity and superior understanding and delivery of customer needs.
Ensures that customer issues are dealt with in an efficient and effective manner while remaining compliant with company policies and procedures.
Demonstrates professionalism, positive attitude and exceptional telephone etiquette.
Liaises with warehouse, logistics, purchasing, marketing, product development, finance and sales in order to best support the fulfillment of customer’s inquiries, orders and issues.
Maintains customer card in respects to project pricing and logistic information for their accounts and provides regular input on account activity pertaining to possible areas of improvement to Manager.
Participates in ongoing training and development as identified and required by the Manager and Representative.
Other Duties as required




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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**