Customer Service Representative Job in Toronto, ON - Adecco

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Job Summary
Customer Service Representative
Location: Toronto, ON Category: Sales & Customer Service
Status: Direct Hire Reference: ca_en_2_026575_11381
Posted: July 21,2016 Salary: N/A

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Customer Service Representative job opening in Markham, ON

We are currently seeking a strong Customer Service Representative for an ongoing, long term temporary opportunity located in Markham, ON. If you are confident in your phone manner, driven to keep professional clients happy and are passionate in building business by your level of service, then this opportunity could be for you! The ideal candidates will thrive in fast paced environments, are able to control multiple priorities and enjoy working in a professional setting.

Key responsibilities for Customer Service Representative job opening in Markham, ON include, but are not limited to:

Deal directly with customers either by telephone and/or electronically
Conduct outbound call to explain new systems and processes to exisiting customers - this includes training, guiding and explaining the advantages as well
Respond promptly to customer inquiries and handle and resolve customer complaints
Record details of inquiries, comments and complaints - heavy document tracking
Clerical duties as required

Minimum qualifications for the Customer Service Representatives in Toronto, ON are:

At least 2-3 years experience in a similar role, preferrably outbound customer service
Knowledge of Microsoft Outlook, Excel, Word - ability to learn new systems quickly including CRMs
Excellent communication skills, both verbal and spoken
Strong problem solving skills

If you believe this Customer Service Representative job opening in Markham, ON is perfect for you, please submit your resume online. We thank all candidates interested in this position, however, only those that meet the qualifications will be contacted.

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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**