Bilingual Customer Relations - Fitness Job in Toronto, ON - Adecco

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Job Summary
Bilingual Customer Relations - Fitness
Location: Toronto, ON Category: Sales & Customer Service
Status: Direct Hire Reference: ca_en_2_026659_12554
Posted: February 02,2017 Salary: N/A

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Our client in Scarborough, ON is looking for a Bilingual Customer Relations to jon their team on a fulltime basis.


This position will provide service experience to the companys contact network through education and sales. The successful candidate will be responsible for selling and servicing both inbound and outbound contacts, handle email inquiries to members, potential members, and data processing.

Duties and Responsibilities
Generate sales from inbound and outbound calls and offer up-sell opportunities
- Meet personal/team sales targets and call handling quota
- Ensure delivery of excellent customer service through fast and accurate processing of member inquiries, while effectively managing large volumes of incoming calls
- Build sustainable relations of trust through open and interactive communication
- Provide accurate and complete information
- Identify and assess customer’s needs to achieve client satisfaction and retention
- Handle complaints, provide appropriate solutions and alternative within the time limits and follow up to ensure resolution
Skills and Qualifications:
- A High School diploma and/or some university or college education
- French/English Bilingualism preferred
- Computer skills including MS Word, MS Excel, MS Outlook, and Internet
- Ability to multi-task, work independently and as part of a team
- Superior customer service and data entry skills
- Verbal communication and building relations skills
- Demonstrate a passion for fitness
- Effective organizational and time management skills
- Ability to provide solutions and make recommendations
- Ability to think creatively and develop effective strategies for generating new business
- High degree of self motivation within a driven sales environment

Employment Conditions:
-Able to work full time hours (9:00 a.m. – 6:00 p.m.)

If you are interested in this Bilingual Customer Relations Sales Advisor role please apply directly online



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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**