Customer Service Agent, Vancouver British Columbia Job in VANCOUVER, BC - Adecco

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Job Summary
Customer Service Agent, Vancouver British Columbia
Location: VANCOUVER, BC Category: Sales & Customer Service
Status: Direct Hire Reference: ca_en_2_026683_21621
Posted: March 31,2017 Salary: N/A

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Our client is looking for a Customer Sales Agent who will facilitate doing business with them by managing customer needs, relationships and opportunities.

The Customer Service Agent’s main responsibilities include :

Customer communication inbound and outbound for a list of existing customers.
Coordinate and work with the internal team (sales, administration, supervision) to find solutions and action plan.
Provide a thorough follow-up with our client and present future action plans, ensuring customer satisfaction.
Perform marketing and sales functions to sell additional work or develop new customers via referrals or set up follow up meetings with Account Managers.
Proactively call customers to seek maintenance contract renewals. Update contract data as needed.
Track accounts receivable and proactively call customers to ensure payment within contract terms.

The successful candidate must have the following :

Postsecondary diploma or degree
2+ years of experience in sales and/or customer service
Prior experience in industries such as construction, elevators, HVAC, property management or trade related customer service environment.
Computer literate and working knowledge of SalesForce
Good organizational and time management skills to ensure scheduled deadlines are met. Must be self-motivated, energetic and results oriented with a high level of work intensity and a bias for action.

Our Client offers a competitive salary, a performance based incentive plan, a pension plan as well as health and dental insurance.

Interested by this opportuniy of Customer Service Agent in Vancouver?
Please send your application by clicking on "Apply now"


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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**