Network Support Engineer Job in Ottawa Job in Ottawa, ON - Adecco
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Job Summary
Network Support Engineer Job in Ottawa
Location: Ottawa, ON Category: Information Technology
Status: Temporary/Contract-to-Hire Reference: CA_EN_1_021956_11305284
Posted: December 02,2016 Salary: $18.50 - $21.28 Hourly

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Our large global networking client located in Kanata is searching for Network Support Engineers to join its growing team in January 2017. Network Support Engineers will provide successful and creative solutions to end-user customers via telephone, email, and online chat. The ideal candidate is a graduate from a related Computer Systems Technician post-secondary program OR has several years of experience in networking support.

Our client offers a long-term contract opportunity with chance of becoming permanent. Once permanent there are many opportunities for development within the company. There is a base pay rate of $18.50 per hour plus shift premiums; 10% for evenings and 15% for overnights. The office is a 24/7 environment and offers fixed shifts.


Network Support Engineer Responsibilities:

• Provide successful and creative solutions to end-user networking problems
• Quickly and efficiently research, resolve and respond to questions received via telephone calls, email, and web-based interface
• Deliver a high level of professionalism and quality of service to all users
• Maintain a detail record of problems and solutions using ticketing system
• Other related duties as required


Network Support Engineer Requirements:

• Recent graduation from a related post-secondary program OR three (3) years of experience providing networking technical support to enterprise customers
• Experience dealing with firewalls, IDS/IPS, TCP/IP and routers
• Fluent English verbal and written communication skills; bilingualism in English and Japanese, Chinese, German or Spanish considered a definite asset
• Flexibility to work a variety of shifts within a 24/7 environment (shifts will be fixed, not rotational)
• Experience with Unix/Linux and hardware troubleshooting is a definite asset


If you would like to apply to this Network Support Engineer opportunity, APPLY NOW!


B1956



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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**