Cloud Telephony Application Specialist Job in Ottawa, ON - Adecco

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Job Summary
Cloud Telephony Application Specialist
Location: Ottawa, ON Category: Information Technology
Status: Direct Hire Reference: ca_en_2_021956_12268
Posted: October 21,2016 Salary: N/A

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Adecco is assisting our client who is looking for an experienced Cloud Telephony professional to join our team on a permanent basis. The ideal candidate will combine a true passion for technology with a deep desire to ensure that customers always come first. Our client offers a competitive compensation package based on level of experience.

Application Specialist will be planning, deploying and supporting complex telephony applications in a distributed environment, including many cloud-based (hosted) and premise-based software and hardware components. Post-deployment, the Specialist will be responsible for ongoing application maintenance and investigation/troubleshooting of the customer-reported issues.
Cloud Telephony Application Specialist Technical Qualifications:
- Solid understanding of VOIP telephony
- Knowledge of networking technologies, administration and troubleshooting tools
- Working knowledge of SQL and database technologies/tools
- Basic programming/scripting experience in Windows and Linux

Cloud Telephony Application Specialist Skills considered assets:
- Telephony (PBXs, Telco, CTI, Dialogic, Asterisk, OpenSIPS, etc)
- Automated speech recognition (ASR) and IVR applications
- Signaling protocols: VOIP, SIP, H.323, ISDN, PRI, T1 RB
- Microsoft Windows Server and Linux administration
- Experience with low-level Telecom configuration and analysis/troubleshooting
- Experience working in Windows, Visual Basic and Microsoft Visual Studio including .NET (C# and VB) environments
- Knowledge of Microsoft Speech Server and Speech SDK
- Knowledge of hardware installation and configuration
- Experience working in a VM environment (preferably VMWare)

Cloud Telephony Application Specialist Non-Technical Qualifications:
- Good written and verbal communication skills in English
- Self-starter with excellent problem-solving skills
- Good analytical and troubleshooting skills
- Ability to multi-task and work independently
- Ability to direct and assist in problem resolution

Cloud Telephony Application Specialist Education:
- College degree from a Computer Science or related program

If you are interested in applying to the Cloud Telephony Application Specialist job in Ottawa, please click on Apply Now.


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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**