Customer Service Representative Job in Toronto, ON - Adecco
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Job Summary
Customer Service Representative
Location: Toronto, ON Category: Accounting & Finance
Status: Direct Hire Reference: ca_en_2_026501_22306
Posted: June 20,2017 Salary: N/A

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Adecco is currently hiring for a Customer Service Representative for our client located in Toronto, ON. In order to be considered for this position the successful candidate needs to have three years of experience in Life Insurance. Our client is a well-established company that has been providing Life Products to clients worldwide for over 40 years.

The compensation package is a base salary of between $45 000 to $50 000 plus bonuses, 3 weeks’ vacation, full benefits and education reimbursement to their staff.

The Customer Service Representative Key Responsibilities Include:


Effectively manage operational issues related to clients both internal and external through needs assessment of issues and developing a response plan
Efficiently follow up on outstanding issues that have been elevated to their queue and
Able to manage and coordinate multiple client priorities with various deadlines
Responsible for documenting inquires and issues and responding within service delivery agreements


The Customer Service Representative Mandatory Qualifications Include:


Must have Three years of customer service in Life Insurance Products
At least three years of customer service – very service oriented, friendly, flexible and have a collaborative nature
Superior organization, detailed, prioritization, independent work and time management skills
Have strong oral and written communication skills as will be interacting with clients on a daily basis
Ability to work within a fast paced, customer centric environment with demanding and time sensitive projects
MS Office and CRM proficiencies



If you are interested in this Customer Service Representative Opportunity in Toronto, ON, please click the “apply now” button below. Also, please visit our Adecco.ca website to check out other opportunities currently available.



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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**