CUSTOMER SERVICE REP/ MANUFACTURING INDUSTRY/ STONEY CREEK Job in Stoney Creek, ON - Adecco
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Job Summary
CUSTOMER SERVICE REP/ MANUFACTURING INDUSTRY/ STONEY CREEK
Location: Stoney Creek, ON Category: Engineering
Status: Direct Hire Reference: CA_EN_1_021098_11405782
Posted: November 16,2016 Salary: N/A

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Our growing Stoney Creek client is looking for a Customer Service Representative to join their team for a 15 month contract... hoping to turn into permanent. The ideal candidate will have a minimum of 2 years related experience and would have a Mechanical Engineering diploma. The following are the responsibilities:

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Interacts with customers via telephone, fax, and email and outside sales representatives to provide recommendations on product applications, price quotations (after researching), resolve complaints, problems and handle emergency calls.
• Initiates and enters orders by interpreting customer requirements and drawings to compile bill of materials.
• Coordinates with the Engineering, Purchasing, Assembly, Manufacturing and Invoicing departments to discuss customer orders and requirements.
• Responsible for complete order management to ensure delivery commitments are met and to take appropriate action in the event of a delivery delay.
• Identifies returned materials and assists walk-in customers as required.
• Maintains reference files of procedures, products lists, special pricing, quotes and other relevant data.
• Performs other duties as required.


POSITION REQUIREMENTS:

Education/Training: Mechanical Technologist/Technician College Diploma preferred

Experience: 2 years of customer service related experience in a manufacturing setting

Knowledge/Skills:
• Ability to read detailed drawings and utilize measuring instruments
• Must have effective written and verbal communication skills
• Computer skills including Microsoft Office

If you are interested in this fantastic opportunity then please email your resume directly to charla.sevitti@adecco.ca asap.



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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**