Senior Inside Sales Representative Job in Ottawa, ON - Adecco

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Job Summary
Senior Inside Sales Representative
Location: Ottawa, ON Category: Sales & Customer Service
Status: Direct Hire Reference: CA_EN_1_021956_11566480
Posted: July 19,2017 Salary: $55000 Annually

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Our client in Ottawa (Kanata) is currently looking for a Senior Inside Sales Representative to join their team. This is a permanent opportunity with a well-established IT company.
The main Job function of the inside Sales Representative is to be the liaison between the Outbound Sales Executives, the Sales Engineers, the Manufactures as well as with Distribution, and ensure that the sales cycle is a smooth transition from opportunity/Quoting phase right thought to the tracking delivery of product, software and Services. The secondary function is to work with the internal operations team (controller, General Manager) on all vendor bills and customer invoicing.

Senior Inside Sales Representative Requirements:
- Minimum 5~7 years related experience in office environment
- Knowledge of both Government and commercial IT procurement procedures an asset
- Knowledge of NMSO/NESS/DISO/PISA procurement policies and procedures an asset
- Industry supply chain understanding and manufacture contacts required
- Work closely with Account Managers and System Engineers to determine solutions which best meet client needs:
- Proactively request feedback for quote/project completion
- Assist when required for background information
- Assist when required for deal registration and manufacture programs
- Industry Technical knowledge:
- Ability to understand basic concepts of networks, servers, storage, backup
- Ability to configure systems including desktops/workstations, servers, etc.
- Ability to leverage manufacture tools for configurations
- Quote preparation for hardware/software/service:
- Verify technical configuration with SE or distribution
- Leverage vendor registration discounts and apply
- Shop for best value / service from distribution
- Prepare quote accurately as per internal procedures and AM requests
- Occasionally provide to client if directed by AM
- Ensure all support and services are accurately reflected on
- Ensure proper taxes/info/special instructions on quotation based off standard procedures.
- Process customer purchase orders:
- Ensure all data is correctly reflected at all stages on purchase orders when working with vendors
- Work with client as needed for verification, etc. for smooth/efficient delivery
- Proactive Order tracking and ETA escalation:
- Work with team when required to ensure all agreed to dates are meet
- Engage outside help if required
- Work with dates such as March 31 (Gov Year End), project installs, etc. that are not flexible.
- Cold calling and outbound Sales lead generation
- Learning of computer hardware and software related products as required
- Bookkeeping knowledge a major asset
- Client invoicing via internal policy or procurement to pay system (GoC)
- Vendor bill matching and working with controller on ensure cost of goods accuracy.
- Returns and credit
- Paper documentation system as backup to NetSuite (ERP/CRM)
- NetSuite skill sets an asset; ability to work with ERP forms, tools and customization preferred
- Work with Sales Manager for lead management
- Reporting and SPIFF Claims

Other skills and attributes:
- Bilingual (English and French) an asset.
- Multi-tasking is essential for this position.
- Drive to provide customer service both internally and to external clients.
- Excellent written and Verbal Communication skills.
- Likes to work in a team environment and can contribute to growth.
- Strong organisational, judgement and leadership skills.
- Quick problem solving skills with solutions that benefit both company and customer
- Prioritization of tasks will be required.
- Excellent communication skills both internal and external.
- Proficient in all MS Applications, including Outlook, Word, Excel
- ERP/CRM/Accounting Software experience an asset (NetSuite)
- Quick learn and acute attention to detail is essential.
- Excellent mathematical skills and retention of data essential.
- Positive, client focus attitude is required in our fast pace environment.
- Common sense and level-headedness.
- Sense of Humor.

If you are interested in applying to the Senior Inside Sales Representative, please click on Apply Now!


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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**