Roevin Technology is a leading provider of engineering and technical recruitment solutions within Canada. We are servicing hundreds of Canadian organizations each day by providing the top talent they need to succeed in today's competitive market. Currently, we are looking for Digital Content and Community Manager - Technical for one of our major client.
This exciting role of Digital Content and Community Manager - Technical will join the Canadian Digital Marketing team as a key member of centralized group which manages the digital & social channels on behalf of our brands Business Groups (BGs) and Segments, including Windows, Cloud & Enterprise, Open-Source Software (OSS), Developer Experience (DX), and more.
? Owning Social Media editorial calendar (planning, ideation, execution & reporting at both national & local levels)
? Creating and curating customer-centric digital content across a variety of formats (blogs, infographics, images, videos)
? Managing paid social campaigns across social media platforms to execute against organization objectives (including execution, optimization and performance reporting)
? Listening, posting & responding on behalf of the Microsoft Canada Technical properties to our customers/followers through a variety of social media channels (eg. Twitter, Facebook, LinkedIn, blogs)
? Playing a leadership role in collaborating and coordinating activities with both Canadian and Global Technical Social Marketing teams
? Owning Audience Access process for Microsoft groups looking to communicate with our Social Audiences (eg. product/audience marketers, Marcom, Sales, customer service & CorpCom)
? Creating the digital/social extension of in-person events
? Ongoing social listening & influencer outreach processes (eg. identify & engage beyond our assets)
? Tracking, reporting, analysis & insight generation for Social Media (eg. what's working or not, ideas for innovation)
? Using Social Technology tools (eg. Sprinklr, Simply Measured)
? Collaborating with agency partners to plan, ideate & execute activities
? Provide ongoing competitive benchmarking, best practices and innovation ideas to team
? Staying abreast of digital/social trends
? Governance & Escalation process for Canadian Technical audiences
Relevant Skills and experiences:
? 3-5 years experience in social media and/or digital communications and engagement, preferably in the Technical space
? Demonstrated superior writing and content creation skills. Understanding of content formats across all social platforms.
? Experience in managing paid social media campaigns end-to-end, including tactic identification, campaign launch, optimization, and reporting.
? Understanding of technical space (cloud, data platform, internet of things, open-source, mobile development, etc)
? Strong analytical skills - leveraging past results, industry insights and business objectives to build meaningful campaigns
? Nose for news - using social listening tools to strategically create locally relevant, brand relevant right time engagements
? Keen understanding of and passion for using social platforms for customer outreach and support.
? Understanding of the B2B customer journey/sales cycle.
? Community management rock star: ability to create engagement and discussion, connect networks and individuals, provide value to social media audiences.
? Project Management skills - Good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; high level of collaboration across multiple stakeholder groups
? Energetic self-starter, with the bias for action and ability to adapt to a transforming business.
? Bachelor's Degree, preferably in technical and/or communications disciplines.
If you would like to be considered for this opportunity, please send your resume by clicking Apply Now!
or Call Karuna on 9058968955.