Concierge Associates Job in Burlington, ON - Adecco

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Job Summary
Concierge Associates
Location: Burlington, ON Category: Hospitality
Status: Direct Hire Reference: CA_EN_1_021098_11320638
Posted: September 13,2016 Salary: $15 - $15 Hourly

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Looking for something out of this world? A job that is exciting and exhilarating? Something where no two days are exactly alike?

Our client in Burlington is looking for Concierge Associates to join their team. They are a world-class concierge service who may deliver anything from booking concert tickets in New York City to dinner reservations in Paris. As a Concierge Associate, you would be working in a call-center environment, servicing a high volume of inbound and outbound channels like phone calls or emails. It is a full time, direct hire position, with the pay rate at $15.00/hour. The open shifts are 12pm to 8:30pm, 2:30pm to 11pm, or 3:30pm to 12am (midnight). The full time position may require you to work a day or two on the weekend on occasion. The company offers many incentives, like benefits, internal rewards, etc.

Concierge Associate Responsibilities
- Deliver concierge services (like fine dining, flower orders, ticket inquiries, etc.)
- Utilize a variety of resources including search engines, websites, and internal resources to research customer requests
- Work in a fast-paced structured call center environment

Concierge Associate Competencies
- High school diploma required
- Bachelor’s degree or college equivalent preferred (travel and tourism preferred)
- Superior customer service skills and communication skills
- Minimum 2 years previous customer service experience
- Experience in a white glove or luxury industry, hospitality, and/or travel & entertainment an asset
- Internet savvy & proficient at navigating multiple systems at one time
- Call center experience also an asset
- Must be able to pass a criminal background check and a credit check

If you are interested in this position, please apply now!


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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**