Guest Service Representative, in Burlington Job in Burlington, ON - Adecco

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Job Summary
Guest Service Representative, in Burlington
Location: Burlington, ON Category: Hospitality
Status: Direct Hire Reference: CA_EN_1_021098_11358628
Posted: October 05,2016 Salary: $15 - $15 Hourly

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Our client in Burlington, ON is looking for Guest Service Representatives to join their team. Our client provides luxury global concierge services. As a Guest Service Representatives, you will be working to fulfill incoming requests like booking dinner reservations in Paris, Broadway tickets in New York city, or hotels in Shanghai. The ideal candidate will be able to work in a fast-paced environment, fulfilling requests via e-mail or by phone. This is a full time position, with an hour pay rate of $15.00. Current openings are on the afternoon shift (12:00pm – XX:XXpm)

Guest Service Representatives Responsibilities
- Deliver concierge services (like fine dining, flower orders, ticket inquiries, etc.)
- Utilize a variety of resources including search engines, websites, and internal resources to research customer requests
- Work in a fast-paced structured call center environment

Guest Service Representatives Qualifications
- High school diploma required
- Bachelor's degree or college equivalent preferred (travel and tourism preferred)
- Superior customer service skills and communication skills
- Minimum 2 years previous customer service experience
- Experience in a luxury industry, hospitality, and/or travel & entertainment an asset
- Internet savvy & proficient at navigating multiple systems at one time
- Call center experience also an asset
- Must be able to pass a criminal background check and a credit check

Why Work for Adecco?
- Great pay + 4% vacation pay
- Paid weekly, accurately and on time
- Medical and dental benefits once qualified
- Strong health and safety programs
- Generous referral bonuses
- Free training programs

If you are interested in the Guest Service Representatives position in Burlington, ON please click on apply now!


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**Note: Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.**