Account Underwriter

  • Location
    Calgary, Alberta
  • Job type
    Direct Hire

Adecco is currently hiring a permanent full-time Account Underwriter to work for a company who offers complex receivable management services. This is a unique opportunity to work remote, open to residents of Alberta. In this role you will be responsible for attaining retention and profitability targets through providing first class service to assigned policyholders, managing agent relationships and the commercial underwriting of renewal business of assigned portfolio. This role requires 2-4 years of previous account management experience with excellent communication and relationship building skills. If this describes you apply now!

  • Location: Alberta, Canada (position is remote, open to residents of Alberta)
  • Job type: Permanent | Full-time
  • Responsibilities:

  • Answers customer requests over the phone or email on various topics across all core functions with a sense of urgency.
  • Works closely with the Direct Sales Force and broker partners to accurately expedite new business application input with offshore partners.  Reach targets of portfolio growth and quality
  • Profitably renew existing policies
  • Identify cross- and up-selling opportunities
  • Provide commercial underwriting oversight
  • Take personal responsibility for the implementation of group-wide quality of service standards
  • Service customer segments based on operational standards
  • Interact closely with other core functions
  • Apply commercial underwriting standards to ensure profitability and quality of customer portfolio  
  • Take ownership of special projects and sales agent servicing needs for the Direct Sales Force channel and Direct Broker channel as needed.
  • Manages a large portfolio of policies with key responsibilities to include: Communication with the Direct Sales Force and broker partners in regards to policy renewal changes, policy construction & policy distribution
  • Responsible for managing collection of past due invoices and other policy items for assigned portfolio
  • Qualifications:

  • Must be legally eligible to work, and reside in Canada
  • Bachelor’s Degree in related field.
  • B2B account management experience preferred.
  • Previous short-term trade credit commercial underwriting experience preferred.
  • Ability to profitably retain policyholders and build long-term relationships.   
  • Ability to build strong relationships with agent producers located in region which results in strong renewal business production.
  • Expert know-how in specifics of market.
  • Ability to build extensive networks with close contacts to agents, market players and opinion leaders.
  • 2-4 years of customer service or account management experience.
  • Ability to liaise with members of other core functions.
  • Ability to convince customers in negotiations.
  • Ability to profitably retain policyholders and build long-term relationships.
  • Ability to build strong relationships with sales agents located in region.
  • Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role!

    • Apply with Adecco

    Reference number CA_EN_1_026659_2098230

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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