Administrative Accounting Coordinator

  • Category
    Accounting & Finance - Claims / Adjuster
  • Job type
  • Location
    Vancouver, British Columbia

Administrative Accounting Coordinator


Searches for damage-to-plant incidents by reviewing details from trouble order reports and crew comments, available internal accident reports, RCMP and other external reports and contacting the line and/or design department to confirm incident information. Requests recovery cost work orders from the line department and design community and follows up to ensure work order is complete, prior to executing the damage to plant billing process.


Investigates the cause of the damage to plant for less complex files and identifies the potentially liable party or parties by reviewing information in work order packages, trouble order reports, crew comments, accident reports, Gateway, HRC dispatch, safety and environmental reports, DAD, PassPort and PASS. Compiles reports regarding damages to plant, including statements, photographic evidence, plans, sketches and other information.


Obtains billing and contact information for liable individual and/or company by searching a variety of internal and external sources (such as additional information from line department, Northstar (SAP), WCB reports, RCMP reports, fire department reports, FOI reports, witness statements, legal searches, insurance companies and the customer service group) and forwards a letter of intent to identified parties. Records collections information in customer information system. Receives customer calls and written communications regarding collections.


Carries out a quality assurance process for less complex files by auditing the repair and/or replacement costs for accuracy and completeness prior to requesting the final invoice by: running reports from PassPort, SAP Financial, BPR; assembling and reviewing source documents such as time sheets, contractor invoices, material requests, vehicle information and travel and expense receipts; following up on questionable labour, material and other expenses associated with the work conducted; ensuring all costs are captured and locating source documents such as contractor invoices to support additional costs to the invoice; and provides correct corporate overhead loadings for the invoice, as well as ensuring that proper depreciation costs are applied for capital assets.

Troubleshoots less complex final invoice and coding issues (including foreign currency exchange rates and legal filing fees) with line, design, sundry billing, payments and legal departments.


Negotiates payment with liable parties by addressing and providing answers related to liability, costs appearing on the invoice and payment plan options, deciding on a reduction of the invoice amount according to established guidelines, forwarding overdue collection notification and requesting the legal department to arrange extensions to limitation periods for recovery of costs. Documents files and writes briefing notes for management review and decision-making regarding write-offs.


Documents files and writes briefing notes for management review and decision-making regarding whether to litigate and provides straightforward research support to legal department throughout litigation process. Carries out straightforward research to assist the manager to prepare for mediation, settlement conferences and trials.


Prepares ad hoc reports for management and legal department; for example, work trends within the department; comparisons of current data versus prior year data.


Performs duties of a minor nature related to the above duties that do not affect the rating of the job.





University degree or diploma; completion of 3rd year CGA or equivalent; and one (1) year of related experience in billing (electrical and non-electrical), collections and payments.

In-house BC Hydro courses in Electrical Fundamentals; Business Writing; Customer Service; Word; Excel; Access; DTRS; DTOR; CROW; SAP; PowerOn; DAD; Environmental and Safety System, PeopleSoft Financials; BPR; Passport; Internet. 

Specialized courses such as Insurance Institute courses, or courses in conflict resolution and/or negotiations would be beneficial.

Valid BC driver’s licence. Trades training related to the utility business is an asset.

Requires a minimum of one year of experience in the job to become fully proficient in the role


  • Apply with Adecco

Reference number CA_EN_1_026526_12232894

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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