Administrative Assistant - SAP

Adecco is immediately hiring for a temporary Administrative Assistant in Markham, ON to work for one of our reputable clients. Get your foot in the door with our client, who values growth for its employees and has a friendly working environment.

Here’s why you should apply:

  • Hires fast, pays weekly
  • 4% vacation pay paid out on each weekly pay cheque
  • Medical and dental benefits once qualified
  • Free training programs
  • New and quicker onboarding process
  • Responsibilities:

  • Provides outstanding customer support by taking ownership of all tasks and consistently going the extra mile. Look for the best solution to customer inquiries using good judgement between the customer’s requirements and the company’s interests, within the company objectives, procedures, and guidelines.
  • Build a rapport with customers while answering incoming calls and emails in a professional, efficient, and effective manner.
  • Utilize all information and tools available to proactively assist customers with product availability, alternative products, pricing, and other inquiries.
  • Review, enter, and maintain customer orders and contact customers via phone or email if necessary.
  • Coordinate product expedite requests per customer request. As well as, review open order reports to expedite proactively on behalf of the customer. Communicate with the buyer/planners; coordinate all related order maintenance such as ship method, dates, and communicate back to customer, etc.
  • Initiate all necessary activity and/or communication within the company to resolve customer issues and communicate back to customers or the Outside Sales team.
  • Collaborate with Outside Sales and Sales Agents by managing or building quotations, fulfilling sample requests, sending product information, provide product cross references and responding to other inquiries.
  • Process all return requests and help coordinate credits and stock rotations.
  • Verify and process customer’s ship and debit rebates within the company’s process guidelines.
  • Contribute to ongoing improvement initiatives and projects. Look for ways to improve/achieve departmental processes and company goals.
  • Qualifications/Skills:

  • Understanding of Order Fulfillment Cycles and Distribution.
  • SAP Experience is a must
  • Detail oriented, proactive with a positive and professional attitude.
  • Developed interpersonal, organizational, time management, and problem-solving skills.
  • Service focused with proficient communication skills, fluent in English (read, write, and speak), be comfortable communicating across different functions and with different levels (French is an asset).
  • Flexible and adaptable to work well under pressure with deadlines and changing priorities.
  • Enjoys dealing with and helping a diverse range of internal and external customers.
  • Click on Apply Now to be considered for the Administrative Assistant role in Markham, ON.

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    T6659
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    • Apply with Adecco

    Reference number CA_EN_1_026659_1726278

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