Bilingual AMS Case Coordinator

  • Location
    Halifax, Nova Scotia
  • Salary
  • Job type
  • Category
    Office, clerical & administrative - Clerical

Adecco is currently hiring for a Bilingual AMS Case Coordinator to work remotely for now with a possibility of returning to work into the office in Halifax. Apply now if you have 2-3 years of healthcare experience and Familiarity with medical terminology along with the ability to manage stressful situations.

Our client is a leading insurance company and within this role, you will be responsible for the prioritization of all incoming disability cases to determine their complexity and will manage all non-complex cases to resolution. You will also have accountability for delivering superior client services and effective communication to employees and employers throughout the life of the case. This is a 1-year full time contract position, with potential of conversion to perm (based on performance) paying $22.25/hr. Candidates in Brunswick will also be considered.

Bilingual AMS Case Coordinator Responsibilities Include:

  • Develop, monitor, and implement innovative case management services focusing on reducing the duration of plan sponsors employee work absences
  • Identify and resolve disability and workplace issues through direct contact/phone consultation with plan sponsors, employees, physicians, and other health care professionals
  • Complete specified administrative tasks on all cases, which include faxing, forms preparation and employee follow-ups
  • Manage medical/non-medical and complex cases using a goal-oriented plan
  • Bilingual AMS Case Coordinator Qualifications Include:

  • Bachelor’s degree in healthcare related field is required - such as Kinesiology, Nursing, Psychology, Physiotherapy, rehabilitation or occupational health, or other regulated health care discipline
  • Bilingualism in French and English required
  • Good understanding and previous experience with medical terminology and conditions is preferred
  • Minimum 2-3 years of Healthcare background needed
  • Strong decision making and analytical skills with a strong attention to detail
  • Excellent communication and strong customer service skills
  • Ability to work effectively in a fast-paced, team environment
  • Intermediate PC skills including MS Word, Excel, and Lotus Notes
  • Completion of some related insurance industry courses would be an asset, along with previous Group Disability Claims experience
  • If you are interested in this Bilingual AMS Case Coordinator job in Halifax apply today.


    • Apply with Adecco

    Reference number CA_EN_1_026602_1832776

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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