• Category
    Office, clerical & administrative - Clerical
  • Job type
  • Location
    Ottawa, Ontario

Adecco is currently recruiting for a Bilingual Claims Analysis Support for a 9-Month contract with possibility of extension with our Private Client in Ottawa, ON. The successful candidate must pass a Criminal Record Check and a Credit Check.


The Bilingual Claims Analysis Support will have the following responsibilities:

  • Handling outgoing and incoming telephone calls with client/claimants;
  • Handling outgoing and incoming mail from client/claimants;
  • Responding to emails from client in accordance with Court approved terms of settlement;
  • Scanning documents to PDF format and uploading them to proprietary claims software;
  • Data entry taken from claim forms submitted from claimants;
  • Processing data and analyzing/curing claim proof;
  • Developing summary descriptions of claims documents – abstracts;


The Bilingual Claims Analysis Support must meet the following mandatory requirements:


  • Fluently French and English Bilingual
  • Experience in Word, Outlook, Adobe Acrobat, and Excel
  • A successful criminal and credit check
  • Clear communicator with public over telephone or email
  • Hard working, action oriented & energetic
  • Detail oriented
  • Articulate
  • Quick study
  • Customer service oriented – handling calls from claimants in need of help, explanation
  • Independent, self motivated, mature and discreet
  • Responsible, reliable and trustworthy
  • Organized
  • Good sense of humour


Nice to have:


  • Advanced skill in Excel in preferable.


If you are interested in applying to our Bilingual Claims Analysis Support position, please submit your resume as soon as possible by clicking on the 'Apply with Adecco' button.




  • Apply with Adecco

Reference number CA_EN_1_027616_12101107

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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