Bilingual Collector & Cash Application Specialist

  • Location
    Markham, Ontario
  • Salary
    $55,000.00/Yearly
  • Job type
    Direct Hire
  • Category
    Accounting & Finance - Billing

Adecco in partnership with our esteemed client are currently hiring a full-time detail-oriented and customer-focused Bilingual Collector & Cash Application Specialist to join the finance team in Markham, ON. In this role, you will be responsible for managing collections and applying cash receipts accurately and efficiently. Ideally, will be proficient in both English and French and will excel in a fast-paced environment where effective communication and attention to detail are crucial.

If you are a motivated and bilingual professional with a strong background in collections and cash applications, and bilingual in French and English we are looking for you!

  • Pay Rate: $55,000 /year

  • Location: Markham, ON

  • Job type: Permanent | Full-time

Responsibilities:

  • Perform day to day collections activities by phone or email to ensure timely collections of all customers in their assigned portfolio.

  • Monitor and evaluate customers on an ongoing basis while maintaining accurate notes.

  • Identify, investigate, and resolve customer deductions/disputes in a timely manner.

  • Work with delinquent accounts to resolve payment issues.

  • Conduct all correspondence in a clear, precise, and professional manner.

  • Monitor and release orders on credit hold. Includes notifying the customer of credit holds to ensure payment requirement is fulfilled prior to orders being released.

  • Interact with independent sales contractors and other departments as necessary to ensure efficient collection

Qualifications:

  • Must be legally eligible to work, and reside in Canada

  • 3+ years of experience in business-to-business collection.

  • The successful candidate must have excellent customer service, communication, and negotiation skills, as well as basic accounting knowledge.

  • Strong computer skills, especially Microsoft Excel and Word.

  • Excellent English and French language and communication skills, both oral and written are vital. The ability to write and articulate clearly is a must.

  • Must possess high degree of accuracy and attention to detail

  • Excellent time management skills with the ability to multi-task, work under pressure, and meet deadlines.

  • Able to work with minimum supervision. Polished and professional attitude.

  • Ability to analyze and manipulate data to retrieve relevant information and present to management in an organized and easy to interpret manner.

  • Must be a quick learner, proactive, and enjoy a busy environment.

  • Flexible in terms of hours of work, recognizing that there will be a need for overtime.

  • Experience in Microsoft Dynamic NAV or SAP S4/Hana Public Cloud would be an asset.

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.
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  • Apply with Adecco

Reference number CA_EN_1_026659_2282441

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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