Bilingual CSR

  • Category
    Office, clerical & administrative - Employee Services
  • Job type
  • Location
    Thorold, Ontario

Adecco is currently hiring for a full-time Bilingual Customer Service Representative position in Thorold. The Bilingual Customer Service Representative individual must be flexible with their schedule and available Monday to Friday 6 am – 10 pm and Saturday/Sunday 9 am – 9 pm. Our client is looking for someone to who will fit into their team, someone who is customer focused, can work as a team, is able to problem solve & pay attention to detail, and is accountable.  The pay rate is $18.00/hr plus 4% vacation pay.


Bilingual Customer Service Representative Responsibilities:


• Providing customer care solutions according to the service legal agreements and the company quality and quantitative standards

• Provide excellent customer service and technical support in an inbound customer contact environment

• Fulfilling work satisfying customer expectations/ demonstrating empathy by listening to customer concerns

• Maintaining high customer satisfaction ratings and service levels


Bilingual Customer Service Representative Qualifications:


• Fluent in French and English
• High School Diploma or GED  

• Minimum 1 year of customer contact services   


Why Work for Adecco?

• Great pay + 4% vacation pay          

• Paid weekly – accurate and on time           

• Medical and dental benefits once qualified           

• Strong health and safety programs

• Flexible shifts          

• Generous referral bonuses

• Free training programs


If you are interested in this Bilingual Customer Service Representative position in Thorold, ON, apply below.


  • Apply with Adecco

Reference number CA_EN_1_021098_12134167

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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