Bilingual Customer Service Coordinator

  • Location
    Nepean, Ontario
  • Job type
  • Category
    Call centre & customer service - Customer Service

Adecco is currently recruiting a Bilingual Customer Service Coordinator. This is a 6-month contract with our private  sector client, located in Ottawa, ON. Candidates must be able to pass Industrial and Controlled Goods security clearances.

The Bilingual Customer Service Coordinator will have the following responsibilities:

  • Primary point of contact for clients, responsible for managing daily activities on customer accounts. Handle inquiries by phone, email, and in-person
  • Schedule incoming and onsite projects for customers
  • Provide customers with quotations on large and small projects
  • Maintain customer records
  • Interface with technical and logistics staff, serving as the client advocate
  • Process client payments and review and process purchase orders
  • The Bilingual Customer Service Coordinator must meet the following mandatory requirements:

  • Minimum 2 years experience in related role
  • Bilingual- French and English
  • Strong computer skills (Excel, Word, email)
  • Well organized and attentive to details
  • Strong interpersonal skills and ability to work in a fast-paced environment with changing priorities
  • Problem-solving skills, ability to find the best solution to a given situation
  • Excellent communication skills
  • Technical experience is an asset
  • If you are interested in applying to our Bilingual Customer Service Coordinator, please submit your resume as soon as possible by clicking on the 'Apply with Adecco' button.



    • Apply with Adecco

    Reference number CA_EN_1_027616_2016586

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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