Bilingual Customer Service Coordinators, Remote

  • Location
    Toronto, Ontario
  • Job type
    Direct Hire
  • Category
    Call centre & customer service - Customer Service

Are you looking for a fulltime permanent Bilingual Customer Service role where you can work from home and set your own hours? Our client is looking for empathetic, caring individuals who are fully bilingual English and French for these amazing work from home opportunities! Will be responsible for providing live support to inbound calls.

Bilingual Customer Service Responsibilities:

-Answering all incoming calls from clients and completing referral intake as required
-Referring callers to other resources as appropriate
-Operating system to attach incoming medical documents to claims
-Completing administrative activities in between phone calls
-Working with the team to ensure that all responsibilities are completed according to service level agreement

Bilingual Customer Service Qualifications:

-Bilingualism in French and English is mandatory. All applicants must be able to converse and write in both French and English in a professional capacity. Part of the interview process will include a language test.
-1-2 years’ experience in a customer service position where you gained exemplary customer service skills
-The ability to multitask in a fast paced environment
-Ability to work on a team and be able to help others at a moment’s notice
-The ability to problem solve using your own experience and the available resources

If you are interested in this Bilingual Customer Service role please apply now!


  • Apply with Adecco

Reference number CA_EN_1_026659_1638384

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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