Bilingual Customer Service

New
  • Category
    Office, clerical & administrative - Clerical
  • Job type
    Direct Hire
  • Location
    Markham, Ontario

Our client in Markham, ON is looking for a Bilingual Customer Service Rep. The successful bilingual candidate will be customer obsessed with a proven track record for going above and beyond for our customer (accounts, end consumers, independent contractors).

Bilingual Customer Service Representative Responsibilities:
This role will encompass a variety of daily functions that range but are not limited to those listed below:
• Interact with customers regarding product information, stock availability, orders, etc.
• Effectively communicate in English and French while responding to inquiries received via phone, email, fax, and social media.
• Key and process orders from various sources. Review EDI orders for accuracy.
• Create and maintain accurate customer data.
• Proactively address customer complaints, propose solutions, and resolve issues. Interact with other departments to ensure prompt and effective follow up.
• Monitor systems and detect problems early to keep everything running smoothly.
• Assist with daily operation and continual evaluation of processes and procedures for the department. Suggest methods to improve area operations and efficiency to both internal and external customers.

 Bilingual Customer Service Representative Qualifications:
• 3+ years’ experience in a Customer Care (customer support) Role.
• Ability to listen and understand a situation and respond with clarity and professionalism.
• Solid Microsoft Office Skills, specifically Excel and Word.
• Excellent verbal and written communication skills (French/English).
• Strong organizational, time management, and interpersonal skills.
• Upbeat, positive, and enthusiastic attitude.
 

If you are interested in this Bilingual Customer Service Representative role in Markham, ON please apply now!

 

B6659

  • Apply with Adecco

Reference number CA_EN_1_026659_1235003

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

Someone from Adecco/Roevin just contacted me, how do I tell if it’s legit or a scam? Here's how to protect yourself →

 

*
*
e.g. myemail@domain.com
*
e.g. 1234567890
*
*
*
*
e.g. M5J 2N8 (all uppercase with space)
*
I am authorized to work in Canada for any employer.
*
I am at least 18 years of age.
*
Enter you work experience including both job title and job duties. Attaching your resume provides our consultants a better understanding of your work history and helps improve placement opportunities.
Or
Warehouse manager
Write about the work you’ve done and any special skills you have.
Terms of Use and Applicant Agreement
Terms of use and Application agreement
You must agree to the Terms of use and Application agreement to proceed.
*

Or

Upload or attach document from