Bilingual Customer Service Rep

  • Location
    Mississauga, Ontario
  • Salary
  • Job type
  • Category
    Call centre & customer service - Customer Service

Adecco is currently hiring a Bilingual Customer Service Representative for a 1-year contract to work full-time hours for our client located in Mississauga, ON. In this role, you will be responsible for providing quality, accurate service to our Surgical Customers (Hospitals, Surgery Centres)/Vision Care Customers (ECPs and Retail Stores)/Key Accounts and Pharmaceutical Customers (National Accounts, Wholesalers, Hospitals, and Pharmacies) and Internal Customer (Sales Reps).

  • Location: Mississauga, ON
  • Pay Rate: $21/hour
  • Availability Required: Monday-Friday 9:00am-5:00pm
  • Job type: 1-year contract
  • Here’s why you should apply:

  • Hires fast, pays weekly
  • 4% vacation pay paid out on each weekly pay cheque
  • Medical and dental benefits once qualified
  • Responsibilities:

  • Receive inbound calls, enter orders received via phone, fax, and email as well as answer
    customer inquiries and problem solve.
  • Process/troubleshoot orders placed via phone, fax, and email.
  • Process equipment billing, auto shipments, consignment orders, custom-pak orders and
  • Handle routine to complex customer inquiries.
  • Liaise with Sales Reps to provide problem resolution when required.
  • Complete documentation and process credit requests.
  • Troubleshoot and correct EDI orders.
  • Act as point of contact for Sales/Marketing & Operations.
  • Manage personal performance, attendance, and schedule adherence.
  • Remain current on all products, policies, and procedures by attending training and completing
  • Requirements:

  • Must be legally eligible to work in Canada
  • Must have High School Diploma or equivalent
  • Post-Secondary School Diploma or Certificate would be an asset
  • Must be fluent in both French and English
  • Apply now to this Bilingual Customer Service Representative job for immediate employment consideration and an Adecco Recruiter will be in touch with you soon.

    To find out more about Adecco Perks and what we can do for you please visit the link here:




    • Apply with Adecco

    Reference number CA_EN_1_020517_1974977

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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