Bilingual Customer Service Representative

  • Location
    Ajax, Ontario
  • Salary
    $23.00/Hourly
  • Job type
    Temporary/Contract
  • Category
    Call centre & customer service - Customer Service

Adecco is currently seeking a Bilingual Customer Service Representative for a Temporary to possibly permanent role located in Ajax, ON. The successful candidate will be responsible for providing exceptional customer service in both English and French, handling inquiries, processing orders, and collaborating with various departments to ensure customer satisfaction.

  • Pay rate: $23/hour.

  • Location: Ajax, ON

  • Shifts: Monday-Friday 8:00am-4:00pm

  • Job type: Temporary to Permanent possible | Full-time

Here’s why you should apply:

  • Hires fast, pays weekly.

  • 4% vacation pay paid out on each weekly pay cheque.

  • Medical and dental benefits once qualified.

  • Free training programs

  • New and quicker onboarding process

Responsibilities:

  •  Answering incoming customer calls and emails, addressing inquiries and concerns promptly and professionally.

  • Entering orders accurately into the system for both standard and custom products.

  • Collaborating with sales, production, and shipping departments to ensure timely order fulfillment.

  • Resolving customer complaints and issues effectively, striving to achieve customer satisfaction.

  • Maintaining up-to-date customer information in the company database.

  • Handling communication with other plant locations and departments as needed.

  • Utilizing problem-solving skills to provide solutions and expedite order corrections.

  • Performing additional tasks as required in a fast-paced manufacturing environment.

Requirements:

  • Must be legally eligible to work and reside in Canada.

  • Fluency in both French and English is essential.

  • Previous experience in customer service, preferably in a manufacturing setting.

  • Excellent verbal and written communication skills.

  • Ability to adapt to various personalities and handle challenging situations with professionalism.

  • Strong computer skills, including proficiency in Microsoft Office, TEAMS, Outlook, and ERP systems.

  • Ability to multitask, prioritize, and work effectively in a team environment.

Apply now to this Bilingual Customer Service Representative job in Ajax, ON for immediate employment consideration. Our dynamic team of recruiters will reach out if you qualify for this role.

To find out more about Adecco Perks and what we can do for you please visit the link here: https://www.adecco.ca/en-ca/working-with-a-staffing-agency/adecco-perks/

Lacking the skills for this job? Don’t worry – we’ve got you covered. Click this link https://qrco.de/bdiseH  to learn about the Aspire Academy and start your free upskilling journey today.

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  • Apply with Adecco

Reference number CA_EN_1_021050_2271789

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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