Bilingual Customer Service Representative

  • Category
    Retail & sales - Service
  • Job type
    Direct Hire
  • Location
    Guelph, On

Are you bilingual, willing to learn, and eager to play a supporting role in helping people start a new chapter in their life? Adecco would love to hear from you! Adecco is currently recruiting for the role of Bilingual Customer Service Representative for our client in Guelph, ON.


Job Responsibilities:
• Providing phone and email support to applicants
• Providing internal administrative support


Qualifications Sought:
• Excellent oral and written communication skills in English and French
• Minimum two years’ experience in a customer service environment
• Post-secondary education
• Efficient internet and computer skills
• Knowledge of the Ontario Education System is a definite asset


Abilities/Skills:
• Ability to absorb and retain large amounts of information
• Effective listening and speaking skills; diplomacy, tact, patience and professionalism are essential
• Ability to explain complex processes and procedures in a clear, concise and consistent manner
• Strong organizational and analytical skills
• Ability to work in fast-paced environment


Hours of Work:
• Monday through Friday, 8:30 am to 4:30 pm, 35 hours per week
• Additional hours may be necessary during peak periods


Qualified applicants are invited to apply below!


Submit your cover letter and resume as one file (PDF preferred).

 

C3601

  • Apply with Adecco

Reference number CA_EN_1_023601_1257124

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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