Bilingual Customer Service Representative

Bilingual Customer Service Representative job opening in Markham, ON (English/French)

 

Adecco Professional Staffing is currently partnering with an established and stable client looking to find top talent for a fantastic Bilingual Customer Service Representative job opening in Markham, ON.  To be considered for this opportunity, you must have at least 6 months of Customer Service experience, preferably in a corporate or call center setting to the table alongside a drive to support corporate and consumer clients; both over the phone and via email/chat. This active opportunity will start out as a 6 month contract with a very high potential to extend or possibly become something more.  This open Bilingual Customer Service job opening in Markham, ON is available NOW so please read on if you are intrigued.  KEY TO NOTE - the working hours are would be Monday to Friday from 8:30am - 5pm (no evenings or weekends!) and no sales; it will also start as hybrid of remote and in-office but will eventually be back fully in office when the time comes.

 

Responsibilities for the Bilingual Customer Service Representative job opening in Markham, ON may include, but are not limited to;

  • Responds to varied volumes of incoming calls in a professional and diligent manner, in both English and French
  • Answer questions, inquiries and deal with problems/issues in a positive and time sensitive way
  • Clientele can be a mix of business professionals, consumers and retailers
  • Process customer orders in an order entry system; assist customers in walking through online orders steps/process as well where applicable 
  • Respond to email inquiries, chat and orders in both English and French
  • Build and maintain customer relationships to ensure continued business partnerships, retention and growth
  • Please note that this is NOT A SALES position
  •  

    Qualifications for the Customer Service Representative job opening in Markham, ON include;

  • At least 6 months experience in a Customer Service position, ideally call center or corporate however flexible on this for the right fit
  • Bilingual (French/English) - written and spoken is a must
  • Related post-secondary education or relevant work-related experience
  • Excellent communication and interpersonal skills; these roles are in a smaller team setting so the fit is key
  • Ability to control multiple priorities, to work under pressure and meet deadlines
  • Strong MS Office skills and ability to learn other PC applications and programs
  • Our client offers a busy yet fairly casual office setting, a positive work culture, opportunity to extend or permanency down the road, free parking or near a YRT stop, an hourly pay rate of $22-25/hr + vacation pay and options of benefits after 600 hours and more. 

     

    If you are interested in this Bilingual Customer Service Representative job opening in Markham, ON, please respond immediately as our client in eager to find a talented Bilingual Customer Service Representative to join their team.




    • Apply with Adecco

    Reference number CA_EN_1_026575_1687347

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