Bilingual Customer Service Representative

On behalf of our top Banking client in Canada, Adecco is currently hiring for Customer Service Representatives Bilingual (FR/ENG) to initially work from home in Markham, ON. To qualify for this Customer Service Representative – Bilingual role, you must be fluent in French and English and have previous banking experience. This is a 3- months contract position, paying $23.24/hr with a possibility of extension and conversion to permanent (based on performance).

Customer Service Representative – Bilingual (FR/ENG) Requirements:

  • Successful completion of high school required
  • Previous banking and related experience in a call center preferred
  • Fluent in French and English (understand Quebec accent)
  • Knowledge of MS office (excel,word)
  • Tech savvy with above average navigational skills is needed
  • Exceptional customer service and ability to remain resilient under pressure
  • A team player who collaborates effectively with peers and other teams
  • Strong interpersonal, communication
  • Customer Service Representative – Bilingual (FR/ENG) Responsibilities:

  • Respond to inbound calls, submissions, and email inquiries in a timely manner
  • Contributes to process improvements
  • Implement improved operational measures and policies that promotes efficiency
  • Demonstrate outstanding time management skills and make decisions to mitigate loss
  • Why work for Adecco?

  • Great Pay + 4% vacation pay
  • Paid weekly accurate and on time
  • Medical and dental benefits once qualified
  • Strong health and safety programs
  • Flexible shifts
  • Free training programs
  • If you are interested in this Customer Service Representative – Bilingual (FR/ENG) position in Markham ON, apply now!




    • Apply with Adecco

    Reference number CA_EN_1_026602_1765635

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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