Bilingual Customer Service Representative

  • Category
    Call centre & customer service - Customer Service
  • Job type
    Direct Hire
  • Location
    Mississauga, Ontario

Adecco is currently hiring for a Bilingual Customer Service Representative in Woodbridge/Brampton, ON. In order to be considered for this position the successful candidate needs to have at least one year of Customer Service Experience.

Our client which is located in several countries and employs over 300,000 people worldwide and provides an innovative and rewarding programs to their clients through interactive programs and prides themselves on a good work life balance and continual education and training to their employees.

Bilingual Customer Service Representative Description:

Serve and delight each customer during every interaction and execute transactions in an efficient and professional manner.
Proactively demonstrate lobby leadership and educate our customers on self-serve options available to them with the goal to deliver an enhanced customer experience.
Understand our customers’ needs through quality conversations and identify opportunities to promote the right products and services to meet their needs.
Refer customers to branch team members and partners who can have quality needs based conversations to explore customer’s needs and goals.
Maintain overall appearance and presentation of the branch.
Actively participate in regular coaching sessions and team meetings.


Bilingual Customer Service Representative Requirements:

Bilingualism (French/English).
A positive, enthusiastic attitude, with strong people skills.
Proven customer service experience and passion for helping others and sales delivery.
Sales & service oriented with a demonstrated ability to proactively listen, identify sales opportunities and solve problems.
Effective relationship management skills.
Effective communicator, both verbal and written.
The ability to multi-task, with above-average computer skills and digital awareness.


Salary:





48,000K-50,000K, Full Benefits and 2 weeks paid vacation after probationary period.






If you are interested in this opportunity in Woodbridge/Brampton, please click the “apply now” button below. Also, please visit our Adecco.ca website to check out our other opportunities currently available.

B6501

  • Apply with Adecco

Reference number CA_EN_2_026501_27681

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.