Bilingual Customer Service Representative

  • Location
    Surrey, British Columbia
  • Job type
    Direct Hire
  • Category
    Call centre & customer service - Customer Service

 Adecco is currently hiring for a permanent, full-time Bilingual Customer Service Representative, to work at a well-established packaging company in Surrey, BC. In this role, you will respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution, resolve routine and basic problems and communicate solutions or requested information to the customer. If you are bilingual in English and French and have a High School Diploma or equivalent, then this job is yours!

  • Location: Surrey, BC
  • Shifts: Monday to Friday
  • Job type: Full-time |Permanent 
  • Duties and Responsibilities:
  • Monitor the blow mold machines to ensure quality of the product and its processing
  •  Order entry & maintenance
  •  Verify Shipping and pricing
  •  Input customer feedback into the Quality Database & Customer Feedback Database
  •  Assist with customer inventory management
  •  Manage customer owned inventory (labels, corrugate, etc.)
  •  Manage customer specific finished goods
  •  Assist with the management of obsolete inventory
  •  Assist with accounts receivables
  •  Handle the maintenance of manual BOL
  •  Verify invoices and sample shipments
  • Handle the mail marketing information (brochures)
  •  Generate and distribute customer-required reports (inventory, volume, etc.)
  •  Assist with Credit Memos when needed
  •  Maintain customer files
  • Requirements and Qualifications: 
  • An AS degree is preferred
  • Prior manufacturing experience is desired
  • Two years prior customer service experience is required
  • Knowledge of MS Office is a must
  • Excellent English and French communication skills, both verbal and written, are needed
  • Must be legally eligible to work and reside in Canada
  • Don’t miss out on this Bilingual Customer Service Representative job in Surrey, BC. Apply now and you will hear back from an Adecco Recruiter soon. 


    • Apply with Adecco

    Reference number CA_EN_1_026526_2037383

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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