Bilingual Customer Service Representative

  • Category
    Accounting & Finance - Bank Operations
  • Job type
    Temporary/Contract
  • Location
    Toronto, Ontario

Adecco is hiring for a Bilingual Customer Service Representative in Downtown Toronto, ON. We are seeking individuals with the ability to grow and change with our dynamic business and who enjoy working in a team environment. To qualify for the Bilingual Customer Service Representative, you must be French/English Bilingual and have 1-2 years of previous FI/banking experience.

Our client is a large, reliable and reputable organization within the financial services industry. This Bilingual Customer Service Representative role is 1-year contract position with pay rate $18.82/hour. 

Bilingual Customer Service Representative Responsibilities:
•Customer wire payment requests come in to the team via fax
•Managing fax ad they come in - logging in transactions into the system
•Entering financial transactions into system
•Calling customers to validate transactions; Call-Back to be completed with the client to ensure the information on the wire payment is accurate and to obtain authorization to proceed
•Keying of the wire into the system once fax has been confirmed and authorized
•Escalate where necessary 

Bilingual Customer Service Representative Qualifications:
•Bilingual (French/English)
•1-2 years of previous FI/banking experience 
•1-2 years in a call center/customer service role 
•Very strong keying skills - High level of typing skills and accuracy
•Strong communication skills - verbal and written
•Ability to multi-task and manage their own time
•Organizational skills and strong attention to detail

If you are interested in this Bilingual Customer Service Representative position in Downtown Toronto, ON., please apply to this posting today! Also, please visit our Adecco website to check out other opportunities available at www.adecco.ca

B6602
 

  • Apply with Adecco

Reference number CA_EN_1_026602_11977136

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.