Bilingual Financial Customer Service Representative

  • Location
    Toronto, Ontario
  • Salary
    $ 24 - $ 28 / Hourly
  • Job type
  • Category
    Call centre & customer service - Customer Service

Interested in getting paid weekly? If so, it’s all possible with this Bilingual Financial Customer Service Representative job in Toronto, ON or Montreal, QC.

Adecco is currently hiring for a temporary Bilingual Financial Customer Service Representative to work full-time hours for our client.  This position can be for some in either Toronto, ON or Montreal, QC.   

  • Pay rate: $24-$28/hour depending on experience
  • Location: Toronto, ON or Montreal, QC
  • Availability Required: Monday-Friday Rotating shifts within 8:00am-8:00pm
  • Job type: Temporary | Full-time
  • Here’s why you should apply:

  • Hires fast, pays weekly
  • 4% vacation pay paid out on each weekly pay cheque
  • Medical and dental benefits once qualified
  • Free training programs
  • New and quicker onboarding process
  • Responsibilities:

  • Manage high volume inbound calls from customers (primarily Investment Advisors and their teams but also the investors directly)
  • Document and track all calls and conversations in a CRM
  • Maintains customer database; updates data and makes necessary changes; follow up on outstanding and required items
  • Determines customers’ needs and ensure proper documentation/information is included in the systems
  • Provide advice and guidance to customers relating to products/service (there is no sales in this position)
  • Follow up calls and written correspondence will be required as well; all will be in both French and English
  • Requirements:

  • Must be legally eligible to work, and reside in Canada
  • Complete bilingualism in both French and English, both written and spoken
  • Completed post-secondary education, either a College Diploma or University Degree
  • At least 1-year of total relevant experience in a similar role; customer service, reception, call center, retail, hospitality etc
  • Experience from the financial industry or CSC/IFIC certification an asset; not required
  • Ability to meet deadlines and control multiple priorities
  • Strong problem solving and decision-making skills
  • Ability to learn quickly; the business as well as the technology to help you do your role best!
  • Full vaccination is required
  • Apply now to this Bilingual Financial Customer Service Representative job in Toronto, ON or Montreal, QC for immediate employment consideration. Our dynamic team of recruiters will reach out if you qualify for this role.

    To find out more about Adecco Perks and what we can do for you please visit the link here:

    Lacking the skills for this job? Don’t worry – we’ve got you covered. Click this link  to learn about the Aspire Academy and start your free upskilling journey today.


    • Apply with Adecco

    Reference number CA_EN_1_020517_2106430

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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