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Bilingual (FR/EN) Operations Officer - Banking

  • Location
    Mississauga, Ontario
  • Job type
    Temporary/Contract
  • Category
    Accounting & Finance - Bank Operations

Adecco is currently hiring for a Bilingual (French/English) Operations Officer our client in Mississauga, ON. This is a 6-month full time contract with opportunity for extension.

 

Our client is a large, reliable, and reputable organization within the financial services industry. To qualify for the Bilingual (French/English) Operations Officer position, strong MS Office Suite skills are required. The ideal candidate must have a passion for problem solving, analyzing and exceptional customer service skills with a Can-Do attitude.

 

  • Pay rate: $25/hour
  • Location: Hybrid – Mississauga, ON
  • Shifts: Monday to Friday, 8:15am - 4:30pm
  • Job type: Full-time | Temporary to Permanent

    •  

    Why work for Adecco?

  • 4% vacation pay paid out on each weekly pay cheque
  • Paid weekly: accurate and on time
  • Medical and dental benefits once qualified
  • Strong health and safety programs
  • Flexible shifts
  • Free training programs

    •  

    Bilingual (French/English) Operations Officer Main Responsibilities:

  • Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
  • Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function to facilitate resolution and ensure that service quality is maintained
  • Identify opportunities to improve service delivery
  • Support with incoming transactions, validating information as needed to perform adjustments within authority levels
  • Interact with partners by responding to requests in an effective and timely manner
  • Use effective relationship skills when communicating with partners/colleagues/customers

    • Bilingual (French/English) Operations Officer Qualifications:

  • Fully Bilingual in French and English (read/write/communicate)
  • Experience working in Administration
  • Experience working in a bank or financial institution is an asset
  • Computer-Savvy and proficient using MS Office Suite – Word, Excel, Outlook, etc
  • High school is required, post-secondary in a related field is an asset
  • Active listening skills are essential 
  • Excellent attention to detail and accuracy 

    •  

    If you are interested in this Bilingual (French/English) Operations Officer position in Mississauga, please apply now!

     

     




    • Apply with Adecco

    Reference number CA_EN_1_026602_2049732

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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