Adecco is currently hiring for a Bilingual (French/English) Operations Officer our client in Mississauga, ON. This is a 6-month full time contract with opportunity for extension.
Our client is a large, reliable, and reputable organization within the financial services industry. To qualify for the Bilingual (French/English) Operations Officer position, strong MS Office Suite skills are required. The ideal candidate must have a passion for problem solving, analyzing and exceptional customer service skills with a Can-Do attitude.
Pay rate: $25/hour
Location: Hybrid – Mississauga, ON
Shifts: Monday to Friday, 8:15am - 4:30pm
Job type: Full-time | Temporary to Permanent
Why work for Adecco?
4% vacation pay paid out on each weekly pay cheque
Paid weekly: accurate and on time
Medical and dental benefits once qualified
Strong health and safety programs
Free training programs
Bilingual (French/English) Operations Officer Main Responsibilities:
Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function to facilitate resolution and ensure that service quality is maintained
Identify opportunities to improve service delivery
Support with incoming transactions, validating information as needed to perform adjustments within authority levels
Interact with partners by responding to requests in an effective and timely manner
Use effective relationship skills when communicating with partners/colleagues/customers
Bilingual (French/English) Operations Officer Qualifications:
Fully Bilingual in French and English (read/write/communicate)
Experience working in Administration
Experience working in a bank or financial institution is an asset
Computer-Savvy and proficient using MS Office Suite – Word, Excel, Outlook, etc
High school is required, post-secondary in a related field is an asset
Active listening skills are essential
Excellent attention to detail and accuracy
If you are interested in this Bilingual (French/English) Operations Officer position in Mississauga, please apply now!