Bilingual French Customer Care Representative (Profile Specialist)

New
  • Category
    Call centre & customer service - Customer Service
  • Job type
    Direct Hire
  • Location
    Toronto, Ontario

Bilingual French Customer Care Representative (Profile Specialist) Job Opening in North York, ON

Adecco Professional is currently recruiting for full time Bilingual Customer Care Representatives (Profile Specialist) for one of our clients in the Medical industry North York, ON. This is a great opportunity for those with a familiarity with medical terminology (whether domestically trained or abroad) to apply their skills while working in a customer-centric environment among a team of passionate and caring colleagues. If you are looking to make a move toward a rewarding position with great work/life balance, fantastic training, and long-term career opportunities - this Bilingual French Customer Care Representative position could for you!

Some of the responsibilities of the Bilingual Customer Care Representative (Profile Specialist) job opening in North York, ON include:

Provide telephone, email, and IM customer service in both English and French
Set up accounts using universally accepted medical terminology
Manage customer accounts and administer timely and accurate medical profile updates
Provide comprehensive follow up based on individual needs and in coordination with other departments
Engage in long-term customer care by using active listening skills, empathy, and compassion
Strictly adhere to policies and procedures related to customer privacy and confidentiality


Some of the qualifications of the Bilingual Customer Care Representative (Profile Specialist) Job Opening in North York, ON include:

1-2 years of customer service experience
Fluently bilingual in French and English (written, reading, and spoken)
Strong familiarity with medical terminology and experience working with medical records
Some training or applicable education in the medical field (diploma or higher preferred)
Strong computer proficiency and accurate typing and data entry skills
Ability to work both independently and as a positive member of a team
Availability to work required shifts of 12pm-8pm (Monday-Friday)


If you are looking for an opportunity to work in the medical sector and apply your existing skills to a career opportunity with a purpose - this Bilingual Customer Care Representative (Profile Specialist) job opening may be right for you! Our client is looking to hire quite immediately, so if you possess the required qualifications, please click 'Apply Now' to be considered for this position. Please note that while we appreciate all applications, only those qualified will be contacted for interviews.

B6575

#ZR6575

  • Apply with Adecco

Reference number CA_EN_2_026575_30399

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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