Bilingual Insurance Operations Coordinator

  • Category
    Office, clerical & administrative - Clerical
  • Job type
  • Location
    Toronto, Ontario

Adecco is currently hiring for a Bilingual Insurance Operations Coordinator in Toronto, ON. To be considered for this Bilingual Insurance Operations Coordinator role you must have a College/university degree or equivalent work experience, be bilingual in French and English, and 2-3 years of previous insurance or financial services experience. Our client is a is a global professional services firm, with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. This is a 6-months contract position and has a pay rate for $25 - $27 / hour.
Bilingual Insurance Operations Coordinator Responsibilities:
• Ensure timely and accurate production/processing of invoices and related policy documentation, fee transactions, finance requests, pre-renewal / new business processes, premium and adjustment calculations, claims histories, and up to date computer system records
• Production/processing of complex and confidential documentation when required including invoices and related policy documentation, information and documentation for Pre-Renewal and Brooking meetings, up to date computer system record, current and outstanding documentation follow ups
• Ensure timely and accurate production/processing of accounts receivable reporting, up to date computer system records
• Provide coaching and support to Operations team Executives on all documentation and report preparation
• Identify opportunities for improvement within operational processes and work with colleagues to deliver improvements
• Provide Subject Matter Expertise (SME) support to business stakeholders and participate in group and business unit lead initiatives
• Manage and prioritize own workload to meet individual SLA, KPI and Quality targets
• Processing of complex transactions and resolution of escalated matters within SLA
Bilingual Insurance Operations Coordinator Qualifications: 
• Bilingual in French and English 
• College/university degree or equivalent work experience
• 2-3 years of previous insurance or financial services experience. 
• Ability to interface with colleagues at all levels within the organization
• Clear and concise oral and written communication skills
• Strong numerical skills
• Excellent organization skills – able to prioritize work and meet deadlines
• Excellent interpersonal skills – able to work within a team
• Comfortable and experience working with technology (solutions)
• Proficient in Microsoft Office tools (or equivalent) – Outlook, Word and Excel
• Insurance knowledge 
• Relevant industry practice or Line of Business experience
• Insurance market, clients and claims management skills related to area of expertise
• Proven experience of effective resource and cost management
• Strong leadership qualities, networking, and problem-solving capabilities
• Ability to handle complex and difficult negotiations and influence stakeholders
Why work for Adecco?
- Great Pay +4% vacation pay
- Paid weekly-accurate and on time
- Medical and dental benefits once qualified
- Strong health and safety programs
- Flexible shifts
- Free training programs
If you are interested in this Bilingual Insurance Operations Coordinator job in Toronto, ON, apply today.
Also, please visit our Adecco website to check out other opportunities available at

  • Apply with Adecco

Reference number CA_EN_1_026602_1208860

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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