Bilingual Order Desk Associate

  • Category
    Call centre & customer service - Customer Service
  • Job type
  • Location
    Ottawa, Ontario

Adecco is currently hiring for a temp to perm Order Desk Associate for our client located in the East end of Ottawa. To qualify for this position, you must be bilingual with a strong customer service and sales background, ability to multi-task, ability to work up to 9.5 hours days and have a clear criminal background. The ideal candidate will be outgoing, team oriented, have a positive attitude, and be able to work in a fast-paced environment. The position of Order Desk Associate pays $15 per hour and the shifts are 4X 9.5 hour day shifts during the week and 7 hours on Saturdays.

Our client is a family owned business with a rich 30 year history and is the National Capital's leading importer, wholesaler, distributor and retailer of quality tile and stone products. They reward attitude and results while providing opportunities to grow with the company.

Bilingual Order Desk Associate Responsibilities:
- Respond to in person, phone and email requests from clients
- Follow up with customers regarding product and service inquiries in a timely fashion
- Communicate customer needs with the warehouse and shipping departments
- Learn the products they sell and their technical applications and educate clients on additional products and services that are available.
- Verify inventory levels, prepare quotations and process orders for clients
- Maintain a clean, efficient and accurate work environment

Bilingual Order Desk Associate Requirements:

- Bilingualism (French and English) with excellent verbal & written communication in both languages
- Flexible - Must be available to work Saturdays
- Intermediate Computer skills specifically in MS Office/Excel/Word
- Ability to multi-task and maintain accurate records in a high- volume environment
- Passion for superior customer service and sales
- Attention to detail and strong organizational skills
- A curious, self-starter with a mature, positive and professional attitude - especially during times of stress
- Ability to remain focus amongst many potential distractions and perform a broad range of simultaneous duties
- Ability to work well in a team environment & demonstrate respect for coworkers
- Enthusiasm for the product! Any experience or knowledge of tile or installation is a huge plus!

If you are interested in the position of Bilingual Order Desk Associate position in the East end of Ottawa, apply by clicking the `Apply Now' button.

  • Apply with Adecco

Reference number CA_EN_1_021956_11839473